The Missing Sociotechnical Systems Elements for Strategy to Implementation
by George Roth and Eric Rebentisch
Challenges arise when leaders are making decisions at one time and place and the efforts to carry them out are with others elsewhere in another time and place. Whether that elsewhere is in another galaxy or organization, these are recurring parallels for strategy and its implementation in business organizations. These failures are not exceptional instances; they are illustrations of a consistent challenge, and one that has been, according to recent surveys, found to be endemic to nearly all managers.
In this paper we focus on what happens between the formulation of strategy and the management of the projects, programs and activities that are created to carry out strategy.
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